Privacy Policy

Privacy at a Glance

1. Introduction

Peer-Review PRO (“we,” “our,” or “us”) is a product of Symbiotic Scholar. We are committed to protecting your privacy and handling your academic work with the utmost confidentiality. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered manuscript review service at peerreviewpro.com.

By using Peer-Review PRO, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password (stored securely via Supabase authentication). If you sign in with Google, we receive your name and email from Google.

Document Content

When you submit a manuscript for review, we process the text content of that document through our AI review system using the PRISM© framework. Manuscripts are used solely to generate your review and are not shared with third parties or used to train AI models.

Usage Data

We collect information about how you interact with the service, including review history, credit usage, and feature engagement. This helps us improve the platform.

Payment Information

Payment processing is handled entirely by Stripe. We do not store your credit card number, CVV, or full payment details on our servers. We receive only a transaction reference and your Stripe customer ID.

3. How We Use Your Information

• To provide, operate, and improve the Peer-Review PRO review service
• To process payments and manage your credit balance
• To send you review completion notifications and, if opted in, email summaries
• To send service updates, security alerts, and support messages
• To detect and prevent fraud or abuse of the platform
• To comply with legal obligations

We do not sell your personal information or manuscript content to any third party.

4. Data Storage and Security

Your data is stored securely using Supabase (PostgreSQL) with row-level security policies ensuring you can only access your own data. Document text is processed in memory and the review output is stored in your account. We use industry-standard encryption (TLS) for all data in transit.

While we implement strong security measures, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

5. Third-Party Services

We use the following trusted third-party services to operate Peer-Review PRO:

• Supabase — database, authentication, and file storage
• Anthropic (Claude API) — AI processing of manuscript content
• Stripe — payment processing
• Resend — transactional email delivery
• Vercel — hosting and deployment

Each of these services has its own privacy policy governing their use of data. Manuscript content shared with Anthropic for AI processing is subject to Anthropic’s data usage policies, which prohibit using API inputs to train their models.

6. Data Retention

We retain your account information and review history for as long as your account is active. If you delete your account, we will remove your personal data and review history within 30 days, except where retention is required by law.

To request deletion of your data, contact us at support@peerreviewpro.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data
• Portability — request your data in a portable format
• Opt-out — unsubscribe from marketing emails at any time

To exercise any of these rights, email us at support@peerreviewpro.com.

8. Cookies

Peer-Review PRO uses essential cookies and local storage to maintain your login session. We do not use advertising or tracking cookies. You can control cookie settings through your browser, though disabling cookies may affect login functionality.

9. Children's Privacy

Peer-Review PRO is intended for use by researchers, faculty, and academic professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the site. The “Last updated” date at the top of this page reflects the most recent revision.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: